Custom
orders are greatly appreciated. They are considered with
ideas presented by you, the customer, but designed by us the
artists. We make every effort to please with ideas that you
submit. Some ideas are not possible due to technical
problems. Some items are very easy to make for us, but
certain things that might seem possible are not. Certain
textures do not show well with glass. When we design an item
we have not made yet, sometimes takes several tries. We have
to figure out what order to make the item, such as front to back,
or top to bottom. If an item is not made in the right order,
it will break before it is finished. Texture, color, and
size is very important as well.
We need details, length, width, height and color
that you want in order to give an estimate for an item. It
is very helpful to send photo’s or drawings too. A 50% deposit
is required for most custom orders. 100% payment required on
certain personalized items, such as names, dates, or anything out
of ordinary. Once you submit your ideas to us on
the custom order page, we will in turn get back to you with a
design and a description or sketch if we can make it for you.
Allow
plenty of time for your order. Once we decide to do your order, it
takes 4-6 weeks to receive the item. There are always exceptions,
we try to please!
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